lj3 Privacy Policy

lj3 operates the online gaming platform accessible at lj3.one and is the data controller responsible for the personal information collected through your use of the Platform. As data controller, lj3 determines the purposes and means by which your personal data is processed.

lj3 operates in accordance with PAGCOR regulatory guidelines governing online gaming in the Philippines. Our processing of personal data is conducted in compliance with the Data Privacy Act of 2012 (Republic Act 10173) and the regulations issued by the National Privacy Commission (NPC) of the Philippines.

lj3 collects personal information from you in the following circumstances and categories:

2.1 Information You Provide Directly

• Registration data: Your full legal name, date of birth, Philippine mobile number, and email address provided when creating your lj3 Account;
• KYC documentation: Copies of your government-issued Philippine identification document (PhilSys National ID, passport, driver's licence, SSS, GSIS, or PRC ID) and any selfie verification images submitted during the identity verification process;
• Payment information: Details of your registered payment methods, including your GCash registered number, PayMaya details, or Philippine bank account information submitted in connection with deposits and withdrawals. lj3 does not store full card numbers or banking credentials — payment processing is handled by certified third-party payment processors;
• Support communications: The content of messages, queries, and attachments you submit via in-platform live chat or email correspondence with the lj3 support team.

2.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile device identifiers;
• Usage and session data: Pages visited, game sessions initiated, wagers placed, time and duration of sessions, navigation paths through the Platform, and feature interactions;
• Location data: General geographic location inferred from your IP address, used for regulatory compliance verification. lj3 does not collect precise GPS-level location data;
• Cookie and tracking data: As described in Section 7 of this Policy.

2.3 Information from Third Parties

• Identity verification data from KYC service providers engaged to authenticate your identity documents;
• Fraud screening data from third-party risk assessment services used to protect the Platform and its players;
• Transaction confirmation data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Instapay) confirming the status of deposit and withdrawal transactions.

lj3 uses the personal information we collect for the following purposes:

• Account creation and management: To register your Account, verify your identity, authenticate your login sessions, and manage your Account settings and preferences;
• Service delivery: To provide access to games, process deposits and withdrawals, apply bonus credits, and deliver all features of the lj3 Platform;
• Regulatory compliance: To fulfil our obligations under PAGCOR regulations, including age verification (21+ requirement), KYC identity checks, anti-money laundering (AML) monitoring, and responsible gaming requirements;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multiple account abuse, unauthorised access, and other security threats to the Platform and to individual player accounts;
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance through our live chat and email channels;
• Communications: To send you transactional messages (deposit confirmations, withdrawal notifications, OTP codes, security alerts) and, where you have opted in, promotional communications about relevant lj3 offers;
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the functionality, design, and performance of the lj3 Platform;
• Responsible gaming: To monitor gaming behaviour in support of our responsible gaming programme, identify patterns that may indicate problem gambling, and action responsible gaming interventions where applicable.

Under the Data Privacy Act of 2012 and relevant NPC regulations, lj3 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations under the lj3 Terms & Conditions — including account management, game provision, and payment processing;
• Legal obligation: Processing required to comply with PAGCOR regulatory requirements, AML obligations, KYC verification mandates, and any other applicable Philippine legal requirements;
• Legitimate interests: Processing conducted for lj3's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights;
• Consent: Where lj3 has obtained your explicit consent for a specific processing activity — for example, sending you promotional communications. You may withdraw consent at any time by contacting our support team, without affecting the lawfulness of prior processing.

lj3 may share your personal information with the following categories of recipients in the circumstances described:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Instapay, and other payment service providers, for the purpose of processing your deposit and withdrawal transactions;
• KYC and identity verification providers: Third-party services engaged to verify the authenticity of your identity documents in compliance with our KYC obligations;
• Game software providers: Game studios whose titles are hosted on the lj3 Platform may receive limited technical session data necessary for game operation and dispute resolution;
• Fraud and risk management providers: Specialist third-party services used to screen transactions and account activity for fraud indicators;
• Regulatory and law enforcement authorities: PAGCOR and other Philippine regulatory bodies, courts, law enforcement agencies, or government authorities where disclosure is required by law, court order, or regulatory direction;
• Professional advisers: Legal, accounting, and audit professionals engaged by lj3 where access to personal data is necessary for the provision of those services, subject to appropriate confidentiality obligations.

All third parties with whom lj3 shares personal data are required, by contract or applicable law, to implement appropriate data protection measures consistent with this Policy and the Data Privacy Act of 2012.

lj3 retains your personal information for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory retention obligations. Specifically:

• Account registration and KYC data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements;
• Transaction records (deposits, withdrawals, wagers) are retained for a minimum of five (5) years following the date of the relevant transaction;
• Support communications are retained for three (3) years from the date of the interaction;
• Cookie and analytics data is retained for up to thirteen (13) months from collection, consistent with NPC guidance on analytics data retention.

Where retention beyond these periods is required by a specific regulatory obligation, court order, or active legal proceeding, data will be retained until that obligation or proceeding is resolved.

When personal data is no longer required for any legitimate purpose or legal obligation, lj3 will securely delete or anonymise it in accordance with industry-standard data destruction procedures.

The lj3 Platform uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. lj3 uses the following categories of cookies:

• Essential cookies: Required for the Platform to function. These enable login session maintenance, security features, and core platform functionality. These cannot be disabled without impairing your ability to use lj3;
• Analytical cookies: Used to collect aggregated, anonymised data about how players use the Platform — which pages are visited most frequently, where users encounter errors, and how navigation flows. This information is used to improve the Platform;
• Preference cookies: Store your Platform preferences such as language and display settings to provide a personalised experience on return visits;
• Security cookies: Used to detect fraud, verify the integrity of sessions, and protect player accounts from unauthorised access attempts.

lj3 implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your browser or mobile device and lj3 servers;
• Encryption at rest for sensitive personal data, including KYC documents and payment information, stored on lj3 systems;
• Access controls limiting internal access to personal data to authorised personnel with a legitimate business need;
• Multi-factor authentication requirements for administrative access to systems holding personal data;
• Regular security assessments and penetration testing of Platform infrastructure;
• Incident response procedures designed to detect, contain, and notify affected parties of any personal data breach within the timeframes required by the NPC.

While lj3 takes all reasonable steps to protect your data, no internet-based service can guarantee absolute security. You are also responsible for maintaining the confidentiality of your lj3 Account credentials. Please contact our support team immediately if you suspect any unauthorised access to your Account.

Under the Data Privacy Act of 2012 and NPC regulations, you have the following rights with respect to your personal information held by lj3:

• Right to be informed: The right to be notified about how your personal data is collected and processed, as described in this Policy;
• Right of access: The right to request a copy of the personal data lj3 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data in your lj3 Account;
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, or where processing was based on consent that you have withdrawn, subject to lj3's legal retention obligations;
• Right to object: The right to object to the processing of your personal data where lj3 relies on legitimate interests as its legal basis, on grounds relating to your particular situation;
• Right to data portability: The right to receive a copy of the personal data you have provided to lj3 in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe lj3 has processed your personal data in breach of applicable privacy law.

To exercise any of these rights, please contact the lj3 Data Protection Officer through the in-platform live chat support channel. lj3 will respond to verified requests within fifteen (15) business days of receipt, consistent with NPC guidance.

The lj3 Platform is strictly restricted to individuals aged 21 years and above in accordance with PAGCOR regulations and Philippine gambling law. lj3 does not knowingly collect personal information from any person under the age of 21.

If lj3 discovers that personal information has been collected from an individual who is under 21 years of age, that information will be deleted and the associated Account closed immediately. If you believe that personal data of a minor has been submitted to lj3 without authorisation, please contact our support team immediately via in-platform live chat so that we may take appropriate action.

Parents and guardians are encouraged to use device-level parental controls and browser safety tools to prevent minors from accessing online gaming platforms.

In certain cases, lj3 may transfer your personal data to service providers or partners located outside the Philippines — for example, when using international KYC verification services, global fraud screening platforms, or game software providers with data processing facilities in other countries.

Where such transfers occur, lj3 ensures that they are made only to countries or organisations that provide adequate levels of data protection, or that appropriate contractual safeguards are in place (such as standard contractual clauses or equivalent data transfer agreements) to protect your personal information consistent with the standards required by the Data Privacy Act of 2012 and NPC regulations.

lj3 will not transfer your personal data outside the Philippines in a manner that would expose it to a lower standard of protection than it receives domestically under Philippine privacy law.

lj3 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform functionality. When material changes are made, lj3 will notify registered players by displaying a notice upon their next login to the Platform. The effective date shown at the top of this Policy will be updated accordingly.

Your continued use of the lj3 Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any change, please stop using the Platform and contact our support team to request account closure.

For all data privacy inquiries, data subject rights requests, or formal privacy complaints, please contact the lj3 Data Protection Officer through the in-platform live chat service, available 24 hours a day, seven days a week.

Written inquiries may be directed to lj3's Data Protection Officer via the following email address (plain text — not a clickable link): [email protected]

lj3 will acknowledge receipt of formal privacy complaints within three (3) business days and provide a substantive response within fifteen (15) business days, consistent with NPC guidance.

If you are not satisfied with lj3's response to your privacy complaint, you have the right to escalate your complaint directly to the National Privacy Commission of the Philippines.